The worst nightmare for a leader is, believe me, firing someone. There is no greater malaise than the day when you have to send someone away from the organization. This attitude contradicts what it means to be a leader in practice, which is to develop people and make them gain more and more space in the company.
However, there comes a time when it is necessary to resign. But come on: for you, is the resignation a unilateral decision of the company or the employee contributed in any way to this situation was inevitable?
I’ve acted on both sides of the counter: as leader and as a leader. Therefore, when acting as a leader, I always sought to learn from those who led me, regardless of the genius, behavior or emotional intelligence that usually causes us sometimes some kind of rejection. My thought always went in the sense that the professional leader knows more than I do, so I will extract as much learning for my own ascension. In thissense, one of my tips for not being fired is humility, because we always learn from people.
Appreciation, recognition and respect are two-way
After all, a company, especially in the area of hospitality, is made up of people, people who need to be valued, recognized, respected. For this to occur, one must have education, empathy and, mainly, respect, both from the leader and from the leader. It is a two-way street and, if this account does not close, often the incompatibility of working together is evident.
In all the companies I’ve worked in, I’ve always been treated very well, even before I held leadership positions. These examples I seek to apply in my way of doing management, because, in my opinion, all are important, are worthy to occupy their positions, each with their responsibility.
I have a duty to respect the people who work with me and treat them with affection, care and attention, because they are the ones who take care of the guests and the company as a whole. Without them, there is no hotel. Have you ever stopped to think about it?
I feel a duty to offer a good, healthy and pleasant work environment, providing team members with comfort, transparency, honesty, chances of growth and career appreciation.
Self-responsibility: we are responsible for success or failure
The leader, it is up to the leader to recognize, value and seek alternatives to help the professional. Otherwise, he is not worthy to hold the position that was entrusted in hotel management. Now, if you don’t feel valued in your company, in your work, you better go out and choose another hotel, company, network. No one is doing anyone a favor: we get paid to work. However, there must be respect and appreciation in this relationship. So everyone wins and the business evolves.
Therefore, we are responsible for success or failure. Sometimes employees think, “My boss doesn’t value me.” Or “I want to be part of something big, where do I start?” These and other thoughts diuturnously populate the minds of hospitality professionals. In another direction, it is necessary to reflect on the commitment of professionals,aiming at consolidation and progress in the hotel career.
I don’t think anyone fires anyone. You resign yourself day by day. It is necessary, therefore, to get away from people who only know how to complain. Better not to bond with people who don’t assume their mistakes. I’ve met a lot of people in hospitality all over the world, and I can tell you that no one fires anyone but the person himself.
Tips for living well at work
Are you full of a boss who passes on his responsibilities? Difficult, but do your part that, surely, at some point the truth will appear.
Adopt an attitude of self-responsibility. The professional world is full of people who transfer blame to bosses, co-workers, guests, company…
The technical part and the behavior are relevant, but their conduct must be exemplary and coherent day after day. Monitor your behavior daily so that it is favorable in the professional environment, because disrespect is unacceptable. Finally, seek to improve yourself and own your own career. Only you are responsible for your actions and consequences. We reado what we have planted, a universal law. May this law give you exactly the extent of your effort, your teamwork and the
@NilsonBernalHospitality
Co-Founder and CEO da Plataforma Bymschool. Consultor na área da hotelaria e hospitalidade, palestrante e escritor. Atua na Indústria de hospitalidade há mais de 25 anos em companhias como Complexo Jurema Águas Quentes Resorts, Bourbon Hotéis & Resorts, Mabu Hotéis & Resorts, Bristol Hotéis & Resorts e Atlantica Hotels International. É embaixador pela Divine Academie Française des Arts Lettres et Culture (Paris). Membro Executivo de Honra da Academia Europeia da Alta Gestão desde abril/2019. Atualmente mora nos EUA estando a frente de vários projetos.