The year is over. That’s exactly what you’re reading: 2019 is gone. Unbelievable, isn’t it? With two months left until the end of 2019, I… Continue a ler »It ended 2019, but put into practice these 5 strategies to monetize later this year
I want to share with you one of the greatest learningivei veins and, among other competencies, this enables me to be CEO. Having learned about… Continue a ler »Strategic Planning: have you done yours?
On commemorative dates, including Christmas, New Year, Carnival, Easter, among others, are the times in which the hotelier is working. Therefore, if in these periods… Continue a ler »Surprise guests in every detail at the great festivities
We’re past the time of “send who can, obeys those who have sense”, or of the pseudo-leaders who believed that hitting the table would be… Continue a ler »We are all interdependent in the organization
Do you know how to answer which job makes a difference in the hospitality industry? And that goes for other segments as well. I often… Continue a ler »Know the type of work that matters in hospitality
In no other area is people management as essential as in hospitality. With several decades dedicated to the industry, I can say that and if… Continue a ler »Empower employees to delight the hotel customer
The hotel profession is the dream of many people with whom I come across in lectures, events and even on a daily basis. If you… Continue a ler »Hotel Day: profession for those who have the ability to get out of the comfort zone
This week will be remarkable for my career in the corporate area, resulting from the accumulation of various experiences, lessons and learning during more than… Continue a ler »Nilson Bernal receives award for co-authoring the book Secrets of Success in Paris